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Terms and Conditions

Effective Date: 11/13/2024

Welcome to the Field Guide Designs wholesale website! We appreciate your interest in our products and look forward to partnering with you to bring unique, beautifully crafted goods to your customers. By placing an order with us, you agree to the following terms and conditions:

1. Eligibility and Account Registration

  • Only approved retailers, resellers, and qualified businesses are eligible to order from this site.
  • To gain access, please complete the wholesale account registration form. Approval is at our sole discretion, and we may request additional information as part of the registration process.
  • You are responsible for maintaining the confidentiality of your account details and ensuring all information is accurate and up-to-date.

2. Order Minimums

  • Opening Order Minimum: $150
  • Reorder Minimum: $200
  • All prices are listed in USD and do not include applicable taxes, shipping, or customs fees.

3. Payment Terms

  • Orders must be prepaid in full unless otherwise agreed upon in writing.
  • Payment methods accepted: Credit Card, PayPal
  • Net 30-day terms may be available for approved accounts.

4. Shipping and Delivery

  • Shipping costs are the responsibility of the buyer and will be added to the invoice at the time of order processing.
  • We use UPS, USPS for all orders. If you prefer a specific carrier, please notify us at the time of ordering.
  • We are not responsible for delays caused by carriers, customs, or other circumstances beyond our control. Estimated delivery times are for guidance only.

5. International Orders

  • International shipping is available to approved retailers. Any duties, taxes, or customs fees are the responsibility of the buyer.
  • We comply with all international shipping regulations but are not liable for any restrictions or fees that may apply in your region.

6. Product Pricing and Availability

  • Prices are subject to change without prior notice. Once an order is placed, pricing is confirmed for that order only.
  • Due to the handmade nature of our products, slight variations in color, texture, or finish may occur. We believe these variations add to the uniqueness of each item.
  • We strive to keep stock levels accurate but cannot guarantee that all items will be available at all times. In the event an item is out of stock, we will notify you as soon as possible to arrange a replacement or backorder.

7. Returns, Exchanges, and Damaged Goods

  • Defective or Damaged Goods: If your order arrives with any damaged or defective items, please notify us within 5 business days of receipt. We will replace or refund defective items at our discretion.
  • Returns and Exchanges: Due to the nature of wholesale orders, we cannot accept returns or exchanges on undamaged goods. Exceptions may apply for special circumstances, subject to approval.
  • Restocking Fees: A restocking fee may apply for any approved returns of undamaged goods.

8. Use of Images and Branding

  • We are happy to provide approved retailers with access to images and descriptions of our products for marketing purposes. However, these materials remain our property and must be used in accordance with our brand guidelines.
  • Alterations to product descriptions, names, or designs must be approved in writing.

9. Intellectual Property

  • All designs, illustrations, logos, and content on this site are the property of Field Guide Designs and protected under intellectual property laws.
  • Unauthorized reproduction, distribution, or modification of any materials is prohibited.

10. Termination of Agreement

  • We reserve the right to terminate or suspend wholesale accounts at our discretion, with or without cause, and without liability.

11. Privacy and Data Protection

  • We respect your privacy. Personal and business information collected on this site is used only for order processing, account management, and communication related to your wholesale account. We do not share your information with third parties without your consent.

12. Governing Law

  • These terms and conditions are governed by the laws of the state of Montana, USA, without regard to its conflict of law principles.

13. Contact Information

  • For questions or concerns, please contact us at Mandy@FieldGuideDesigns.com. We’re here to help!